Peacock for Platinum Tier - Offer not showing up anywhere

Hello Xfinity team,

I was recently upgraded to Platinum tier on my account (maybe >1 month ago), and the free Peacock offer to redeem does not appear anywhere. It seems like a common issue among members, and I have tried everything suggested in this thread and nothing works. Please, I would appreciate any help to manually set up this offer so I can enjoy this Platinum membership perk :). Thank you in advance, look forward to your prompt response!

Best,

Mike