29 Messages
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus:
The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments.
(Ignoring the annoying delay that occurs regularly at about 23 seconds into the episode. Actually, that is the time when P+ recovers from the delay.)
The error above appears for "all" episodes, selected randomly.
I say "since the beginning of Feb 2026" because we had no problem watching some of the same episodes just before Feb.
We do not see the error when watching episodes of other series, for example NCIS: Sydney.
Because the problem seems to be series-specific, I am sure it has nothing to do with our cable box and the connection between it and Xfinity.
Instead, I suspect the problem has to do with the backend network and/or servers at Xfinity or, more likely, Paramount Plus.
Nevertheless, I have power-cycled the cable box. And Xfinity tech support has done some preliminary troubleshooting, to no avail.
user_45nobu
Visitor
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1 Message
2 months ago
Same issue! I am really about to cancel Comcast since it seems to be unable to stream Paramount plus!
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nba2251
Visitor
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1 Message
6 days ago
Failure to load after viewing two shows
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user_9286d6
Visitor
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2 Messages
3 days ago
Same here. And I don’t want to hear reboot etc. if all these people have had for years seriously I think we should get some free months
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user_xnlacn
Visitor
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5 Messages
3 days ago
Hey Xfinity, so this issue has been going on for months with too many users including myself. At what point do you think it’s a YOU problem NOT a users problem? Everything Iread from YOU and suggestions to fix is the ultimate insanity wheel, doing the same thing over and over expecting a different result! Reading this string has finally convinved tolookfor another provider after over 20 years! Frankly sickening!
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