Where do you live? This is pretty much a guess, mind you, but I think it comes with most levels of service if you live in one of the Pac-12 states (California, Oregon, Washington, Arizona, Colorado, Utah), and probably with the Sports & Entertainment Package (an additional $10/month) everywhere else.
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
Hello, @Connie0301, I'm a PAC 12 fan and alum (Go Wildcats!) so I can imagine how annoying it would be to not be able to watch the games. You've reached the perfect environment for help, and my team has all the tools and resources to get you taken care of. I'd love a chance to work with you and figure this out, and in order to do so, can you please create your own separate post? This post will be closed due to age.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Responses
ThatDonGuy
Problem Solver
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498 Messages
9 m ago
Where do you live? This is pretty much a guess, mind you, but I think it comes with most levels of service if you live in one of the Pac-12 states (California, Oregon, Washington, Arizona, Colorado, Utah), and probably with the Sports & Entertainment Package (an additional $10/month) everywhere else.
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XfinityRobertB
Official Employee
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350 Messages
9 m ago
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
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Connie0301
New Poster
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2 Messages
1 m ago
Pac 12 channel is on my channel line-up but is not accessible. Why is that?
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