1 Message
Oops message day 2
My support chat message optionwas no help, it kept asking me to refresh. Calling the customer service number doesn’t work either- it won’t even ring.
1 Message
My support chat message optionwas no help, it kept asking me to refresh. Calling the customer service number doesn’t work either- it won’t even ring.
XfinityVianney
Official Employee
•
2.1K Messages
2 months ago
Hi user_gwztmc,
Thank you for reaching out here on the Forums. I know getting an error message on your screen is frustrating, and it's a real headache when you can't get the support you need. That said, you are in good hands. We are a full-service team, and we'll provide all the assistance to get this cleared up. I do not see any recent errors being reported as of today. How is everything on your end tonight? Are you also seeing this across all the boxes in the home?
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