New Poster
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2 Messages
Only getting 1 TV channel
Just got a new Insignia digital TV and hooked it up to the Xfinity cable box and I only receive 1 channel. I had an analog TV previously that had a lot of channels available. What's up with that? Anybody know? Thanks.
Accepted Solution
CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
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melon_dome
New Poster
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2 Messages
4 years ago
Hello there,
Thanks for your response, but I just figured it out. I had to pair my comcast remote with the new TV, instead of using the one that came with it.
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user_RobertB
Contributor
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350 Messages
4 years ago
@melon_dome
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
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