Jeanette003's profile

New Poster

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5 Messages

Sat, Mar 7, 2020 3:00 PM

Only certain station are very pixelated

Why is it that only certain channels become pixelated at different times?? A little frustrated since I have to pay full price for bad service

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

Channels come in on different frequencies, it’s very easy for something to impede the frequency of some channels and not all. Check your cables are tight and in good repair, remove any extra unnecessary splitters, and possibly have a tech out to troubleshoot further

New Poster

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5 Messages

5 m ago

This answer did not help channels are still pixelating, if your service does not work efficiently why am I still being charged the same rate as I would if my cable worked??
notfair

Regular Contributor

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93 Messages

5 m ago

What stations would those be?

CCAndrew

Diamond Problem Solver

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25.9K Messages

5 m ago

Did you ever get a tech out? Why wait 8 months to reply?

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