Not able to get Ovation channel on my TV
I was trying to watch a movie on Ovation Channel on my TV and I get a message saying "Sorry there seems to be a problem here, if you made changes to your account recently, the updates may still be in progress. If you haven't made any changes, please try watching another channel or try again later. XRE 03121.
I haven't made any changes to my account and I have X1 Premier Triple play. I am able to watch it on my computer with no problem. What is going on here? According to my plan I get Ovation and have never had a problem like this before. I really wanted to watch "Magnificent Seven" tonight which is one of my wife's favorite movies. Please get this problem corrected.