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user_5a091c
1st Topic

Visitor

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1 Message

Wed, Jul 6, 2022 9:41 PM

Not able to get live TV streaming on my Roku

I am able to get it on other devices, but it is not working on my Roku.  I have reset my Roku and logged off and back on to xfinity, but no luck. 

Question

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Updated 

3 m ago

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XfinityCam

Official Employee

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78 Messages

3 m ago

Hello @user_5a091c . Are you seeing any error codes when you try to view the stream app on your Roku device?

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user_5aee96

Visitor

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1 Message

3 m ago

Error code tvapp-00207

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XfinityAlisha

Official Employee

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440 Messages

Hi, @user_5aee96 Thanks for participating in our Xfinity Community Forum! Just to confirm with you are you having the same issues as @user_5a091c? Are you only seeing this error when trying to stream live TV, from your Roku, on the Xfinity Stream app? 

 

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3 m ago

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