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Tue, Jan 21, 2020 9:00 AM


My husband and I just moved to Elizabethtown, KY. Where is TCM on Xfinity! TCM is the only channel I care about and having Directv for years, I always had this channel. We cannot get Directv at our address, so went with Comcast. They say they offer an additional "Sports and Entertainment" package, which we paid for, but it still does not have the TCM channel like they said it would. Instead, it looks like an App with only certain movies. Now, I cannot even get that, it keeps coming up that we need to subscribe. And I cannot even get the "Watch TCM" app, as it keeps saying I have not subscribed to a cable company that offers TCM. I am extremely angry and am going to be writing everyone I can think of to remedy this! I have been watching classic movies for over 45 years and cannot be without them now!



Diamond Problem Solver


25.9K Messages

1 y ago

Did you call in to verify that you have the sports and entertainment tier? Do you see it listed on your cable box guide?

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