Visitor
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1 Message
No NHL Center Ice
NHL Center Ice is not working on any of their channels. System refresh has done nothing. Can't get anyone to call me back. Anyone else having the same problem? Not a happy customer.
Visitor
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1 Message
NHL Center Ice is not working on any of their channels. System refresh has done nothing. Can't get anyone to call me back. Anyone else having the same problem? Not a happy customer.
Accepted Solution
user_b790b4
Visitor
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1 Message
3 months ago
I just got home trying to watch capitals. Nope out again!
2
Accepted Solution
user_95c220
Visitor
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3 Messages
3 months ago
Same in Charleston sc
0
Accepted Solution
user_95c220
Visitor
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3 Messages
3 months ago
Tried to call. 45 minute wait. Oh well. Sounds like a system problem. Streaming on my phone is working just no tv. Ugh
0
Accepted Solution
user_9e7d4d
Visitor
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2 Messages
3 months ago
We are experiencing the same issue and have spent 5-6 hours with customer support over a few weeks! It’s absolutely awful support!
0
Accepted Solution
Izerman
Visitor
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1 Message
3 months ago
error code 03121, couldnt watch any game last night Nov 3rd, last week on phone for 2 hours trying to get help
1
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kcalccal
Contributor
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52 Messages
3 months ago
Same in Massachusetts
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user_dcc88b
Visitor
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3 Messages
3 months ago
Same in Georgia , just quit working
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Accepted Solution
jg.cpa
Visitor
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1 Message
3 months ago
No service in Pittsburgh either.
Spoke to someone in customer service who said that Xfinity was having some kind of system upgrade and there would be issues over the next couple of weeks. She also said that I'd get credit for the period of time that the service is out.
Honestly, I don't believe any of it. She was definitely overseas and didn't seem to even understand what NHL Center Ice is.
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Accepted Solution
user_dc71d3
Visitor
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4 Messages
3 months ago
Have had this problem for last 2 weeks
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XfinityDanielC
Official Employee
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511 Messages
3 months ago
0
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