New Poster
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4 Messages
No HBO/Showtime on Xfinity Stream
I need some assistance solving a problem I've caused for myself.
On Sunday, I was looking for a way to reduce my bill, and I thought I'd try subscribing to HBO and Showtime directly, via their apps, rather than via Comcast. I cancelled my Comcast subscriptions to both channels at that time.
By Monday(!), I'd realized that the direct subscriptions were a dealbreaker since I couldn't DVR shows (using my TiVo w/ Comcast CableCard.) I cancelled the direct subscriptions, and re-subscribed to both via Comcast.
All HBO and Showtime channels were immediately available again via the TiVo w/ CableCard, as expected. Via the Xfinity Stream app, which I use for OnDemand, I'm still unable to watch HBO or Showtime. I've tried Xfinity Stream on Roku, iPad, and in a web browser. When I choose an HBO or Showtime show, it asks me to subscribe... which I'm unable to do, since I've already re-subscribed.
So, yeah, I really messed things up! I'm hoping someone can point me at a fix. Thank you in advance!
Accepted Solution
pastiche
New Poster
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4 Messages
3 years ago
Apparently, this is a problem that solves itself after being left alone for a day.
Everything is working as-expected, by CableCard, by app, and via the website, now.
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