@user_42cf33, I know how important access to your favorite programs is, especially with such an eventful sports weekend coming up. Let's see what is going on with your equipment to get you up and running. Firstly, do you come across the same issue when attempting to access these channels from any other device?
Okay, please send us a direct message with your full name and complete service address to take a closer look at things together.
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XfinityMarcus
Official Employee
•
812 Messages
1 year ago
@user_42cf33, I know how important access to your favorite programs is, especially with such an eventful sports weekend coming up. Let's see what is going on with your equipment to get you up and running. Firstly, do you come across the same issue when attempting to access these channels from any other device?
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