@user_42cf33, I know how important access to your favorite programs is, especially with such an eventful sports weekend coming up. Let's see what is going on with your equipment to get you up and running. Firstly, do you come across the same issue when attempting to access these channels from any other device?
Okay, please send us a direct message with your full name and complete service address to take a closer look at things together.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMarcus
Official Employee
•
1K Messages
1 year ago
@user_42cf33, I know how important access to your favorite programs is, especially with such an eventful sports weekend coming up. Let's see what is going on with your equipment to get you up and running. Firstly, do you come across the same issue when attempting to access these channels from any other device?
2
0