NHL center ice

NHL Centre Ice is cutting out during games & having trouble connecting when switching between games…

I also have ESPN+, but switching is a pain!!

the cutting out or trouble comnecting between games did not happen in the past

Responses

XfinityShawn

Official Employee

•

1.4K Messages

1 year ago

@user_lloynr Our team can help you with your NHL Centre Ice issues today. Was this happening on a few of those channels/games or many? Did you receive any error code or message?

2

0

M

mzag

1 Message

It’s the same error code as always that everyone gets constantly

XRE-03137, and useless Comcast/Xfinity can’t seem to get out of their own way and fix it

1 year ago

0

Good evening @mzag, and thank you for your response. We are aware of a known issue affecting NHL Center Ice issues. Our engineering team is working on a resolution and we appreciate your patience. We apologize for any inconvenience. Currently, our temporary workaround is to have users retry or tune to the game opponents NHL Center Ice Channel however, the issue may be intermittent. We hope to have a permanent fix in place as soon as possible.

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1 year ago

0

U

user_lloynr

2 Messages

1 year ago

It is working today.

last night I received the following error code:

XRE-03137

it was ironic that during a free preview week, even though I bought the package I could not watch any games…

hopefully it is fixed for good…

1

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Channels and Programming

user_lloynr

NHL center ice

XfinityShawn

mzag

XfinityAlyssaA

user_lloynr

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