Hello @user_hho27h, thanks for reaching out for help with NHL Center Ice. Our team will be glad to take a look at this in more detail. To get started, please use the chat icon in the upper right to enter Direct Messaging. Once there, type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list to send us a message with your full name and address.
@user_hho27h That's okay, we can try to post as much in public, so others can benefit from the steps we use. What have you done so far to troubleshoot, and what device is this happening on?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am sorry this issue has been interrupting your viewing, @user_hho27h. I checked on the Center Ice channels and what our engineers are working on. Are you seeing an XRE error code pop up when you try to watch the Center Ice channels?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRyanE
Official Employee
•
1.1K Messages
9 months ago
Hello @user_hho27h, thanks for reaching out for help with NHL Center Ice. Our team will be glad to take a look at this in more detail. To get started, please use the chat icon in the upper right to enter Direct Messaging. Once there, type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list to send us a message with your full name and address.
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