Duanelev37's profile

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2 Messages

Wed, Jan 6, 2021 2:00 PM

NHL Center Ice

The season starts in 7 days and no word on availability. DirecTV has it available. When will it be available?

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New Poster

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4 Messages

5 m ago

Finally an answer:

Comcast today has finally begun selling the NHL Center Ice package of out-of-market games, just two days prior to the start of the 2020-2021 season.

From now through February 10, the cable operator is charging $100 (four monthly installments of $25) for the package which promises up to 40 games a week in High-Definition. Comcast does not say on its Center Ice web page what the price will be after February 10.

To watch the Center Ice in HD, you must have an Xfinity X1 set-top and HD service. The games will be available on channels 3067-3097.

The 56-game, Covid-shortened NHL 2020-2021 season will start on Wednesday night with a 5:30 p.m. ET matchup between the Pittsburgh Penguins and Philadelphia Flyers. The season is scheduled to end on May 8 with a 16-team playoff to follow. (Nationally televised NHL broadcasts are not available on Center Ice.)

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Regular Contributor

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104 Messages

5 m ago

Comcast history is to release the price during the free preview.  Lord knows you never can budget.

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Regular Contributor

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104 Messages

5 m ago

I'm on hold for 10+ minutes and I'm continually reminded to make changes online.

 

Since I rejoined 2 years ago, this is what I get:

 

We're sorry.

Please contact us and one of our friendly and knowledgeable representatives can help.

 

 

A vicious circle.

New Poster

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2 Messages

5 m ago

I contacted indemand center ice.
Price is 99.95 or 114.95 if you want to use the nhl app. Was told xfinity has this information.
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Regular Contributor

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104 Messages

5 m ago

Do I take that to mean $100 for just tv but they'll throw in the app for an additional $15?

New Poster

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4 Messages

5 m ago

I also called yesterday, Rep was completley confused called her supervisor who told her that they may not be carrying Center Ice this year... I also asked if we were going to get any credit for last year being canceled. Just completely clueless, left by saying she would call me back with an update... so far crickets.

I am looking into NHL tv but do not want to see the score of games prior to watching, I work late and can not watch games live.

Hope someone updates me soon.

Hello Comcast!!!! Im waiting.....

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Regular Contributor

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104 Messages

5 m ago

Totally believe the clueless part.  They don't know what hockey is in the Philippines, so be nice.

Totally DON'T believe the NHL CI won't be carried and you shouldn't either, coming from the same clueless person you talked with.  

New Poster

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4 Messages

5 m ago

I don't believe they will not carry it.

I also know the call was in the united states and someone working from home. But regardless it is still poor customer serice on Comcasts part to be last in line of information when other provider such as Spectrum and Direct Tv etc.. are already offering the package and pricing and maybe I'm just venting but I sick of the enless hold times and money I pay to them to get such lousy service . My only other option is to end service because they are the only choice in my condo association..

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Regular Contributor

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104 Messages

5 m ago

Please understand I 100% agree with you. I don't get the waiting game when all others have announced.

New Poster

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1 Message

5 m ago

Just got off the phone (Jan 8 6pm est) with Xfinity. They have no clue. Waited 30 minutes for an answer and none came. Crazy that no one knows anything. Really?? "Supervisor" involved said just say NHL into remote. Yeah, tried that buddy.....

Contributor

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41 Messages

5 m ago

Calling Comcast is an exercise in futility as most of the time you get a representative in a foreign country who can barely speak English and has no clue what you are asking about. 

 

I have found that I am better off driving about 10 minutes to my nearest Comcast office to ask my questions and within minutes they will have answered my questions. Only if I am desperate will I call Comcast.  

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Regular Contributor

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104 Messages

5 m ago

I know, I know I should be happy I got the answer I did above, but because it's not mentioned, I assume no NHL.TV thrown in, like MLB had?

New Poster

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4 Messages

5 m ago

Update, Now rep just told me its not available in my regon of Florida.. Time to cancel....

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Regular Contributor

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104 Messages

5 m ago

Devils 35 if that person was not in the US or Canada that told you that DON'T BELIEVE THEM. I don't necessarily set the highest bar, but I know more about Comcast and their programming then 99% of the phone reps abroad. I think they're wrong.
DMBWings

Regular Visitor

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11 Messages

5 m ago

It is a joke that they don't give you NHL.TV when other providers do. They also don't care if their DVRs lose the recording. Get NHL.TV or another provider if you like hockey.

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