Visitor
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2 Messages
NHL Center Ice stutters, stops
all season, most every game - the sound or sound+picture stops for a few seconds every few minutes. maddening. what are we paying for? is this a universal problem with Center Ice or just my house or?
seattle4sports
Contributor
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93 Messages
4 years ago
It is not just your house as many of us have complained on this for some time in a number of different threads but seemingly Comcast has no answer or a resolution to this. It is totally frustrating as we are paying extra for this sports package. And the same thing happens with Extra Innings.
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jth182
Contributor
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134 Messages
4 years ago
Yep, problems with MLB Extra Innings here too. Very frustrating!
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thecardfamily
Visitor
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7 Messages
4 years ago
I'm just going to post on all the threads with these problems.
Oregon - first time I've ordered an add on package - MLB EI - watching live seems to be fine but the cloud recordings just don't function. Skipping portions of games and every game I've tried to watch from the recording stops somewhere in the middle of the game and then is irretrievable. Last night I recorded the LAD-SD game from both feeds and they both stopped in the bottom of the second then I was able to watch the rest of the game live but in real time it was in the 7th so the 2nd to 7th was lost to me.
Definitely an issue with the cloud recordings and not the boxes or connections and is also a problem with (judging from other posts) NBA and NHL. There is also a post from a year ago with problems with the cricket channel recordings disappearing, another 3000 channel.
Should these options even be offered to consumers for extra payment if they are non-functional? How many people complain and get refunds and how many people just accept a faulty product? I imagine it's a business decision that more money can be made from a faulty product because the vast, vast majority of consumers will not complain.
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