Visitor
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1 Message
NHL Center Ice Program Guide Information Not Loading
I am a subscriber of Center Ice. 5 days ago my issue started. The channels are listed in my guide but anytime a live game is being played the guide has a message "program info not available". I can watch the games live as they are happening but I can not record games or set up future recordings. I spent time on the phone with customer service they reset the box several times nothing fixed the issue. All other channels are working fine.
user_c848hh
Visitor
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1 Message
6 hours ago
Same issue. Super frustrating. Has anyone found a way to force a recording when it’s showing the “program info unavailable” so I can actually watch the games? Do I have to call and go around in circles with a representative to request a refund or will one automatically be issued for center ice subscribers?
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