Hey there user_g6zypi, thanks for taking the time to post on our community forums! When trying to access NHK, do you receive an error message of any kind or do you just get a black screen?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@user_2u75mu I know dealing with sudden channel lineup changes can be frustrating. Most of the channels that we offer are owned by media companies other than Comcast, which means we need to pay those companies in order to bring their channels to our customers. We negotiate contracts with these media companies to obtain the rights to carry their channels, on-demand content, and streaming apps on our platforms. Comcast has successfully renegotiated thousands of expiring contracts over the years and rarely experienced an interruption of service. For more information on how we work with programmers, visit How It Works.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_g6zypi
Visitor
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1 Message
2 days ago
I want NHK back. Never should have been removed.
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user_2u75mu
Visitor
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4 Messages
2 days ago
Srsly! Where’s NHK? Not cool Comcast
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user_d8cbtv
Visitor
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1 Message
1 day ago
What happened???? I love NHK. Please bring ot back.
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user_rcnvri
Visitor
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1 Message
9 hours ago
NHK was a staple in our home. I'm actively searching for alternatives to Xfinity now.
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XfinityVictor
Official Employee
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2.1K Messages
7 hours ago
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