suria's profile

Visitor

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4 Messages

Wednesday, April 1st, 2026 9:16 AM

NHK suddenly removed without notice on March 31 2026

Why did NHK  channel 265 in my market suddenly disappear from my lineup on March 31  2026.    No notice or warning     Watched it for years.     Removval. of another channel that didn’t  show commercials   

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Visitor

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2 Messages

2 days ago

is my bill going to go down. we watched nhk all the time.

Visitor

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2 Messages

2 days ago

is my bill going to go down. We watched that channel all the time.  great shows

Visitor

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1 Message

2 days ago

NHK was the only thing on Xfinity worth watching. 

Visitor

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4 Messages

I couldn't agree with you more. !    I am wondering when Comcast/Xfinity will explain  why it disappeared into thin air afer all these years.   I always read whatever they post/send us about what stations they will remove and this was never documented. 

(edited)

Official Employee

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3.2K Messages

 

suria Thanks for reaching out about a recent channel missing from your lineup. I would be happy to see if it was lost/moved/or currently in negotiations for you. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

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Instead, type "Xfinity Support" there

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Press Enter to send it

 

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Visitor

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1 Message

1 day ago

This is one of the channels my family loved watching.  Very disappointed that it's gone.

New Poster

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3 Messages

7 hours ago

I lost my live chat with Kumaran

Visitor

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1 Message

4 hours ago

Asked what happened to NHK at the Xfinity store.  The answer:  here is a new box to replace your old one,.  It appears that comcast employees dont know either.

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