Visitor
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2 Messages
Nfl
I'm getting charged for programming I'm not receiving nfl and red zone since I'm not receiving why am I still getting charged?
Visitor
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2 Messages
I'm getting charged for programming I'm not receiving nfl and red zone since I'm not receiving why am I still getting charged?
XfinityQuemekia
Official Employee
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1.3K Messages
6 days ago
Hey there @user_ky6yoi, thanks for taking the time to reach out. We would be happy to look into your billing and programming! Sometimes RedZone is included in a broader sports entertainment package rather than as a standalone channel, meaning the fee remains active if the overall package is still on the account. To help sort this out, could you tell us if you currently have our More Sports and Entertainment add-on?
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pmell20
Contributor
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80 Messages
2 hours ago
My Steelers are on NFL Network Thursday, and it looks like I am not going to get to see them, that is not acceptable. Comcast needs to work a little harder to get that contract signed, or I can see Comcast losing many, many customers.
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