1 Message
NFL Redzone
Why does my NFL Refzone channel always mess up? This is second week in a row? What is happening with the service
1 Message
Why does my NFL Refzone channel always mess up? This is second week in a row? What is happening with the service
XfinityJoshuaG
Official Employee
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331 Messages
2 years ago
@user_4c8caf I am so sorry to hear about that. Can you explain exactly what issues you are running into so we can better help?
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user_533e9f
1 Message
2 years ago
why is redzone, hgtv, id channel, and any channel not on a primary channel (abc, nbc, cbs, or fox) pausing, stalling, cutting off the voice, or screen going black. This has been happening for 2 weeks now, after xfinity being out to my house for one box deciding it was going to go off on a Sunday Night every week for a month.
Today RedZone is the worst, it is hard to watch, you miss everything. it is unfair that i pay a huge bill to xfinity and all i get in a phone call to customer service is, its redzones fault and it should be fixed in 2 hours. no it’s xfinity’s issue as it is happening on many channels.
frustrated in Puyallup.
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user_4c40ff
Visitor
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3 Messages
2 years ago
This is all comcast/xfinity cable issue. Watching exact same channel on xfinity stream and no glitching.
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user_4c40ff
Visitor
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3 Messages
2 years ago
And yes Comcast I have done a system restart and a system reset.
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user_4c40ff
Visitor
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3 Messages
2 years ago
I feel your pain Puyallup. Same here in Gig Harbor.
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