Contributor
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51 Messages
NFL Red Zone Channel time slot is messed up on Guide
The regular Sunday NFL red zone channel broadcast has always been 7 hours, and it ran the normal 7 hours last week.
For some reason, for the first time I can recall, Xfinity incorrectly has it as 6.5 hours in the guide both weeks so far, including this upcoming Sunday. You need to extend it back to the correct 7 hour time slot, especially while we still continue to wait over a month now to see if you are ever bringing manual recording capability back.
Please fix this.
XfinityNatalie
Official Employee
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1K Messages
6 hours ago
Greetings, binaural2000! Thanks for posting on our XFINITY Community forum regarding your issue with the guide and NFL Red Zone channel time. We can troubleshoot this issue further for you. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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