Visitor
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4 Messages
NFL on nbc in spanish
I cannot get the game to play in English on my Xfinity app. Commercials are in English but game is in Spanish. I am streaming remotely.
Visitor
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4 Messages
I cannot get the game to play in English on my Xfinity app. Commercials are in English but game is in Spanish. I am streaming remotely.
XfinityThomasA
Official Employee
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3.9K Messages
11 days ago
When you have a moment, could you please check the preferred audio language setting for NBC on the Xfinity Stream Portal?
Some programs offer additional language tracks through Secondary Audio Programming (SAP), which allows viewers to listen to content in a different language. These alternate audio tracks are provided by the content provider and may not be available for all programs.
To help troubleshoot the issue, please review the audio language settings in the Xfinity Stream Portal. Here's a helpful article with more information about SAP and step-by-step instructions for managing your audio language preferences.
(https://www.xfinity.com/support/articles/xtv-web-setting-preferred-language-program-audio)
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user_anpgtp
Visitor
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4 Messages
2 days ago
Tried signing out and back in 3 times for tonight’s game. No luck. Pre-game is in English. It is only the game announcing itself that is in Spanish. Other channels have no issue. Bottom line it looks like I cannot stream the NFL on NBC.
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