Visitor
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1 Message
NFL on nbc in spanish
I cannot get the game to play in English on my Xfinity app. Commercials are in English but game is in Spanish. I am streaming remotely.
Visitor
•
1 Message
I cannot get the game to play in English on my Xfinity app. Commercials are in English but game is in Spanish. I am streaming remotely.
XfinityThomasA
Official Employee
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3.8K Messages
38 minutes ago
When you have a moment, could you please check the preferred audio language setting for NBC on the Xfinity Stream Portal?
Some programs offer additional language tracks through Secondary Audio Programming (SAP), which allows viewers to listen to content in a different language. These alternate audio tracks are provided by the content provider and may not be available for all programs.
To help troubleshoot the issue, please review the audio language settings in the Xfinity Stream Portal. Here's a helpful article with more information about SAP and step-by-step instructions for managing your audio language preferences.
(https://www.xfinity.com/support/articles/xtv-web-setting-preferred-language-program-audio)
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