Visitor

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4 Messages

09/10/2026 1:57 AM

NFL on nbc in spanish

I cannot get the game to play in English on my Xfinity app. Commercials are in English but game is in Spanish. I am streaming remotely. 

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Official Employee

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4K Messages

1 month ago

 

user_anpgtp - Hello, and thank you for choosing Xfinity and joining us here on the Forums!

When you have a moment, could you please check the preferred audio language setting for NBC on the Xfinity Stream Portal?

Some programs offer additional language tracks through Secondary Audio Programming (SAP), which allows viewers to listen to content in a different language. These alternate audio tracks are provided by the content provider and may not be available for all programs.

To help troubleshoot the issue, please review the audio language settings in the Xfinity Stream Portal. Here's a helpful article with more information about SAP and step-by-step instructions for managing your audio language preferences. 

(https://www.xfinity.com/support/articles/xtv-web-setting-preferred-language-program-audio)

 

Visitor

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4 Messages

Sorry but not helpful. There is no sap icon. I did go to settings which I had already done and it showed English as the check-marked language for the broadcast. I turned on closed captioning just to see what would happen and it read in English. I have not tried other NBC programs and am unsure how to change languages associated with one station/network. Other non-NBC programs play in English and the commercials on NBC play in English. As mentioned the closed captioning show’s English. I’m at a loss for how to fix this. 

Official Employee

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1.5K Messages

Have you tried signing completely out of the Xfinity Stream app and then logging back in? Sometimes a quick session refresh is all it takes to resync the audio track.

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Visitor

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4 Messages

Trying to watch tonight’s NFL game on NBC and after signing out and signing back in 3 times the issue remains. It is only the game announcing that is the issue. Pre-game was English. I again checked language and English is checked. I checked SAP setting and it is turned off. Bottom line is that it looks like I cannot stream NFL games on NBC. 

Official Employee

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1.6K Messages

Hello user_anpgtp! Sorry to hear about the trouble you were having with the Spanish broadcast on NBC. Has anything changed for you since the game?

 

Visitor

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4 Messages

21 days ago

Tried signing out and back in 3 times for tonight’s game. No luck. Pre-game is in English. It is only the game announcing itself that is in Spanish. Other channels have no issue. Bottom line it looks like I cannot stream the NFL on NBC. 

Visitor

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2 Messages

I’m having the same issue for Sunday night football weekly now. Cannot find a solution

Visitor

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2 Messages

@user_anpgtp​ 

fun fact, it’s not the Broussard’s but just the announcing!

the refs are also in English! But I’m getting the color from the Spanish announcers 

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