little_devil's profile
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Thu, Sep 12, 2019 7:00 PM

NFL Network

I pay for the sports entertainment package and get the following channels on my X1 box: 733 NFL Network (standard definition) & 860 NFL Network (high definition). On TV with HD Digital adapter , I cannot receive either channel, they both say not authorized. Because I am paying for the sports entertainment package, shouldn't I be able to receive them, at least the standard channel.

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Official Employee


1K Messages

2 y ago

Greetings, little_devil! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are running into issues when trying to view your sports entertainment package through the DTA. Since the sports entertainment package is considered a premium to the account it can not be view on the DTA. You may also run into this with channels like HBO and Starz. I see that you have also sent in a PM. I will continue to follow up with you through there.

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