NFL Network Programming No Longer Available.

Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming.

Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.

We know unexpected changes to your TV lineup can be frustrating, and we apologize for any inconvenience. For more information, you can visit xfinity.com/programmingchanges.

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user_mnt0kz

Visitor

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2 Messages

4 hours ago

Are you guys in active contract talks with the NFL still, or did you give up on that? Are you guys trying to figure something out? I pay approximately $400 a month for cable. The sports package is one of the reasons why. Hopefully you figure it out within the next month or so.

Note: This comment was created from a merged conversation originally titled Nfl Network and Red Zone channel

2

XfinityEricB

Official Employee

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3.5K Messages

user_mnt0kz Comcast is actively working to negotiate a new agreement that offers fair pricing and terms for customers, aiming to restore access to this programming in the future for the NFL Network. We don't have any details as to exactly where we are at though to provide sorry.

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12 days ago

0

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user_otmy2u

Visitor

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2 Messages

I’m with this person. With Football season coming up soon NFL Network and NFL Redzone are 2 of the channels I look forward to. Without them I might have to take my business elsewhere. I hope this gets resolved by week 1.

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12 days ago

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user_o74m79

Visitor

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13 Messages

4 hours ago

Xfinity needs to get these channels back now that training camps for the NFL are opening!!!

I and I'm sure thousands of others are tired of big companies like ESPN and Xfinity [Edited: "Inappropriate Language"]over their customers just so they can make another billion dollars!!!

Either reduce my my monthly bill significantly or get these channels back!!!

Note: This comment was created from a merged conversation originally titled NFL Network/NFL RedZone

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XfinityChristy

Official Employee

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2.9K Messages

Hello @user_o74m79, thank you for reaching out via our Xfinity Community Forums. I can understand why you're upset, especially with training camps getting underway and football season right around the corner. We know many customers look forward to NFL Network and NFL RedZone each year, and we appreciate you sharing your feedback. While we don't have any new information to share regarding channel availability, we want you to know that your concerns are being heard. We understand how important this programming is to many fans and recognize the frustration when expected content isn't available. In the meantime, some NFL content may be available through other networks, streaming services, or apps that carry league programming, depending on your subscriptions and the content you're looking for.

We appreciate your longtime business and understand your concerns. If you'd like us to review your account and make sure you're getting the services that best fit your needs, we're happy to help. To get started, please send a direct message with your full name and address.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "Start new conversation" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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12 days ago

0

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user_69yhfl

Visitor

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6 Messages

2 hours ago

Tomorrow morning ESPN will devote 3 hours to covering training camp across the league. NFL Network's coverage of training camps extends all weekend long and throughout the rest of preseason. I wouldn't stand too close to the Xfinity exit doors. A stampede is coming.

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user_tkf98t

Visitor

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3 Messages

2 hours ago

cut some executive pay and start serving your customers!

0

Channels and Programming

Xfinity Support

NFL Network Programming No Longer Available.

user_mnt0kz

XfinityEricB

user_otmy2u

user_o74m79

XfinityChristy

user_69yhfl

user_tkf98t

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