10909090's profile

Frequent Visitor

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16 Messages

Tuesday, May 2nd, 2023 4:39 PM

Closed

NFL network is pixelated choppy after it came back

Channel has choppy audio and stuttering picture immediately after return on all TVs in my home 

it’s unwatchable 

and no I don’t have a wiring issue it’s an outside into the home issue

1 Message

1 year ago

Same. Its been very annoying - the only channel that does this

Official Employee

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2K Messages

Hello, @user_d1ca8a

Thank you for bringing this to our attention. Can you describe to the community what troubleshooting steps you tried to resolve the picture quality? For example, have you taken advantage of the troubleshooting features within the Xfinity App to address this? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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