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Sunday, November 19th, 2023 4:59 PM

Closed

NFL games

Why isn’t Xfinity Comcast broadcasting the NFL games.??? This is ridiculous. We pay for the sports and entertainment package extra. Plus you charge an outrageous amount for broadcasting fees. And my 95 year old father still cannot watch an NFL games on TV except for one or two that you guys pick in the area. I think it’s time to drop Xfinity Comcast too expensive plus we’re paying for 53 Latino Spanish stations that we certainly don’t use. The station should be replaced and let people pay extra if they want those stations. 

Official Employee

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1.2K Messages

10 months ago

Hello @user_m7u9od, thank you for taking the time to reach out on social media.  I understand your concern with the bill, and I'd like the opportunity to check into that for you.

 

To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message
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