New Poster
•
2 Messages
newsmax
I watch NewsMax(1115) all of the time, but today when I switched to channel 1115 it indicated that I have to subscribe to NewsMax in order to see it. Why can I no longer get channel 1115? What can I do to restore this channel? Thanks!
XfinityJohnG
Official Employee
•
1.1K Messages
1 month ago
Thank you very much for reaching out to our team here @ThomasS2. I will be happy to check on any issues with your channel line up from here. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
(edited)
0
0