As of today, I cannot get newsmax in our area. It makes sense to me that Xfinity is censoring the real truth, just like Twitter. Fox News is not longer reliable to me since they turned on Trump
Good afternoon, Slim77 and gravytrain17. That is interesting that you suddenly lost access to this network. I wanted to follow up on this and check to see if anything has changed for either of you with this channel since last week. Please let me know whenever you get a moment. Thanks for posting!
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
I did a channel reset myself, after it finished NewsMax channel 1115 channel showed up, but after an hour or so it disappeared again going straight to CNBC. This time I called xfinity support to try and figure it out. The support personnel was confused as to why this was happening also. They even noticed it didn't show up in my channel line up. So, after a while of research and not finding anything support reset my channel lineup on support side, once done with the reset NewsMax 1115 is now showing up and has been ever since. All-in-all it is very confusing, even now it still does not show up in my channel line up but at least it's working if I go to channel 1115. Maybe they can add the channel to the tv remote line up soon.
Responses
gravytrain17
New Poster
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3 Messages
6 m ago
As of today, I cannot get newsmax in our area. It makes sense to me that Xfinity is censoring the real truth, just like Twitter. Fox News is not longer reliable to me since they turned on Trump
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ComcastMorgan
Official Employee
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2.5K Messages
6 m ago
Good afternoon, Slim77 and gravytrain17. That is interesting that you suddenly lost access to this network. I wanted to follow up on this and check to see if anything has changed for either of you with this channel since last week. Please let me know whenever you get a moment. Thanks for posting!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Slim77
New Poster
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2 Messages
6 m ago
I did a channel reset myself, after it finished NewsMax channel 1115 channel showed up, but after an hour or so it disappeared again going straight to CNBC. This time I called xfinity support to try and figure it out. The support personnel was confused as to why this was happening also. They even noticed it didn't show up in my channel line up. So, after a while of research and not finding anything support reset my channel lineup on support side, once done with the reset NewsMax 1115 is now showing up and has been ever since. All-in-all it is very confusing, even now it still does not show up in my channel line up but at least it's working if I go to channel 1115. Maybe they can add the channel to the tv remote line up soon.
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desteelersfan
Frequent Visitor
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5 Messages
5 m ago
I don't want to seem stupid but how do you do a manual channel reset yourself?
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Laurie3101
Contributor
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70 Messages
5 m ago
Desteelsfan, You have to go to Xfinity Services Troubleshooting, Live TV, Restart. It sometimes does the trick. Good luck. Laurie
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