New 12 New Jersey app

I can no longer sign into the News 12 app using my xfinity account. Has xfinity lost its right for its customers to use its app?

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XfinityAlfonso

Official Employee

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1.8K Messages

1 year ago

Hello ,Anon1605521 is the option removed completely, or are you receiving error messages when trying to sign in?

2

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Anon1605521

Regular Visitor

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6 Messages

@XfinityAlfonso The option has been removed you can only sign in under fios or optimum

1 year ago

0

XfinityJohnG

Official Employee

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1.9K Messages

Thank you for that information @Anon1605521. I can check further into that from here for you then. Send us a direct message with the full name and complete address for your service.

To send a direct message [private message]:

Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

- An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

Press Enter to send it

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1 year ago

0

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Anon1605521

New 12 New Jersey app

XfinityAlfonso

Anon1605521

XfinityJohnG

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