Visitor
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2 Messages
NESN "temporarily unavailable"
This message has come up in the middle of the baseball game. It is bad enough that NESN on Xfinity occasionally gets stuck for a few seconds, but now it has become completely unavailable.
The NESN 360 app is working but I pay a lot for cable TV and this is very frustrating. I want to watch it on my TV and the airplay isn't as good streaming the all from my phone.
Why is NESN "temporarily unavailable "?
what can I do. (It will be too late for this game anyway, but still...)
CCJimmy
Problem Solver
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492 Messages
4 years ago
Hello @user_e5ce9f, thank you so much for reaching out! Our team will be happy to help! Does this happen everytime you're watching a game on NESN?
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user_e5ce9f
Visitor
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2 Messages
4 years ago
No, and it was back before the game Friday night. NESN often freezes for a second, though, and it's the only channel on my lineup that does that. The freezing and glitching happens pretty much every time, but Wednesday evening was the first time I lost it entirely. I kept thinking it would come right back, but it didn't that evening. I didn't try it again until Friday, and it was working then.
I still wonder if there is something I can do if that happens again. I was able to switch to the NESN app on my phone, but the video quality when I air played it from there wasn't nearly as good.
Thanks
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