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nbc sports net choppy video
I have DVR with HD, and both Sports net channels (720 and 721) have smeared, choppy video, like mpeg compression that's constantly losing key frames.
I also see this on ESPN channels, especially live events.
It makes watching SF giants games almost unbearable, which is pretty much the only reason I have the Sports package.
My mother who lives on the other side of Santa Cruz county reports the same issue, so I don't think this is a local problem
XfinityRaul
Official Employee
•
1.6K Messages
3 months ago
Hello, @scruzerdude. I would like to thank you for bringing this cable service issue to our attention via Forums. I know how frustrating it can be to not be able to watch something on TV due to a choppy video, especially when it's live events.
I would be more than happy to help figure out a solution to the problem so you can begin watching the SF Giants games. So that we don't go over something you've already done, can you please share what troubleshooting steps have you completed on your own?
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