Hello @KC_Kelly, Thanks so much for taking a moment out of your day to leave a comment on our community forum, and we would be happy to help. You can troubleshoot all your cable needs here: Xfinity TV & Streaming Troubleshooting To clarify further, is the freezing happening at the same time each day?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
@bewmson53 Are you still having issues with NBC and CNBC freezing?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityBenjaminM
Official Employee
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3.2K Messages
4 months ago
Hello! Are you still experiencing issues with NBC? Are any other channels doing this as well, from what you've noticed?
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KC_Kelly
Visitor
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2 Messages
21 days ago
Was your problem with NBC freezing resolved? I've been putting up with it, but am sick of it now. Beyond irritating.
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bewmson53
Frequent Visitor
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15 Messages
3 days ago
NBC and CNBC keep freezing up. no other channels are having this problem
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