1 Message
NBC football! Always freezing every game!
This is the worst and it happens on my wireless xfinity box while other channels are working fine! Please FIX THIS KNOWN ISSUE!!
1 Message
This is the worst and it happens on my wireless xfinity box while other channels are working fine! Please FIX THIS KNOWN ISSUE!!
XfinityRay
Official Employee
•
2.1K Messages
11 months ago
Hello, @user_871obh! I am sorry to hear that the football games are freezing on the wireless box. We are glad to help you so you can enjoy the games once again. We have some great troubleshooting in the Xfinity app or by pressing the A button on the voice remote. Have you tried a box reset or system refresh signal before? That can help when something like this happens. How long have you been noticing this problem?
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