giantssfan's profile

Contributor

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102 Messages

Thursday, July 21st, 2022 9:15 PM

Closed

NBATV/CBSN La Lakers/Sparks Games Blacked out in San Jose CA why Comcast?

Comcast could you explain why game not aired ?

On screen chanel 727 

The game currently being telecast is not availacle to contractual league requirements.

Please check your local listngs to find out where the game is avaible in your area.

How so as game is not on any channels 

and LA is far away from SF.

@comcast

Please explain

Stevre

XfinityTyler

Official Employee

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409 Messages

6 months ago

Hello there, and thank you for bringing this to our attention through our Forums! I understand you were unable to view one of your games, and we are so very sorry that you were unable to watch it!

 

Sometimes, this could have potentially been decided by the broadcasting network, as we do not have control over the content that is aired, through that channel, on that platform.

 

I wish that we had more information to provide you with, regarding this specific event. Is there absolutely anything else that we can help you with, at this time? 

giantssfan

Contributor

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102 Messages

6 months ago

Again same message on NBA TV LA vs Las Vegas 7pm pst.

@wnba,@nbatv

giantssfan

Contributor

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102 Messages

6 months ago

Again same message as before LA vs Las Vegas

@wnba,@nbatv July 23,2022

No game aired

Official Employee

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486 Messages

@giantssfan thank you so much for the update on you receiving this error when trying to watch your game. The game currently being telecast is not available to contractual league requirements. Is a message you will get when the game currently being broadcasted is not available due to the channels' area agreements for the games. You can reach out to the channel directly to see what games will be shown or what alternate options you have to catch your game. 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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giantssfan

Contributor

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102 Messages

3 months ago

Update 10/20/2022

The same thing happened on a recent Phoenix vs Lakers pre season game on NBA.TV.

Same message and zipcode 94087 is in Santa Clara County and the only team blacked out is Golden State Warriors.  San Francisco and LA are two seperate markets so game should be aired?

Was told to contact Comcast as to why unable to watch game.

Confused as to why cannot see game.

giantssfan

Contributor

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102 Messages

@giantssfan​ @wnba,@nba,@nbatv

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