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user_g4x1ek
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Saturday, November 2nd, 2024 1:03 PM

NBA league pass

How do I watch my NBA league pass subscription that I purchased through the NBA on my Xfinity box in the channels listed in the 3000s?

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6 days ago

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XfinityJamesC

Official Employee

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1.7K Messages

17 days ago

Greetings, @user_g4x1ek! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about the NBA League Pass. You have definitely come to the right place for assistance.

 

According to our website (https://www.xfinity.com/learn/digital-cable-tv/sports/nba/league-pass), the NBA League Pass should be available on your X1 box on channels 3034 through 3064. Please let me know if you are seeing something different or getting some sort of error message on those channels.

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user_us00j5

1 Message

When I go to one of the channels, It says I need to subscribe.  I already have a subscription, but the channels don't know that.  How do I get the to know and recognize my subscription?

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15 days ago

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XfinityAldrik

Official Employee

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1.7K Messages

Thank you for reaching out to us @user_us00j5! We can certainly take a look at why you are seeing a subscription message. I see you have already sent us a direct message. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please wait to be invited to send us a Direct Message.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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13 days ago

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user_ry4v02

1 Message

@user_us00j5​ is there an answer to this. I’m having the same problem. 

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10 days ago

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user_oro3ks

1 Message

i have same issue and was told by xfinity rep that it won’t work if purchased through NBa app. in order to work through X1 box, they tried to sell me league pass through  xfinity (at higher cost) and suggested i cancel the other. i decided to keep the sub i have and just stream through the NBA app on the TV and my devices.  

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6 days ago

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