Visitor
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4 Messages
NBA league pass
I paid for NBA league pass but am only able to watch it on my xfinity tv. A week ago I was able to watch it on xfinity stream and the nba app however now it says i need to subscribe. I feel like there is some kind of authorization not coming through because I was able to watch during the 2 week free preview just fine.
XfinityVianney
Official Employee
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1.7K Messages
2 years ago
Hi, @user_412c70. Thank you for creating a new post. We appreciate you being a Xfinity customer and an NBA League Pass subscriber. I understand you had access before, but the systems are now giving you some trouble. I see now you can't access games on the Xfinity Stream App, as well we, through NBA.com/NBA App directly. On Xfinity Stream App, do you see this occurring with any other apps or subscriptions like Peacock or Netflix for example?
When you access content on the NBA App, does it give you the option to link your subscriber? If you watch on NBA.com too, can you please try the following
Let me know if this helps. We will be on standby.
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user_426ac3
Visitor
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5 Messages
2 years ago
Same problem. What’s the resolution
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SwashyB233
Visitor
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3 Messages
2 years ago
I am having the same issue. I can watch league pass on my TV but not through my Xbox NBA app. VERY FRUSTRATING!!!!
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SwashyB233
Visitor
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3 Messages
2 years ago
Please assist!!! @Xfinitysupport
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