lazolaw's profile

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Monday, June 22nd, 2026 8:08 PM

My TV is off not working

The TV is not transmitting any program, it is off; address: [Edited: "Personal Information"]

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1 month ago

Hey there, @lazolaw! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am sorry to hear about the experience with your TV. Are you able to switch inputs on the TV or is the TV completely black? Can you share with us any troubleshooting steps you have completed?

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