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user_34se0o
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Conversationalist

18 Messages

Saturday, July 20th, 2024 4:34 PM

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My recordings are now duplicating on other channels

I am recording channel 720 for the Giants baseball game series and as of yesterday it is now recording channel 3009 and 3024 of the MLB channels which I do not need three recordings of the same game. How does this happen and how do I get it to stop, I canceled my recording and redid it and it still doing the same thing and I'm only recording off of channel 720 

Question

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Updated 

1 year ago

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2

jackr1

Frequent Visitor

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35 Messages

1 year ago

Same here.  Same team and channel.  Also annoying is that it used to also record the Spanish broadcast.  That seems to have stopped of its own accord.

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XfinityRichard

Official Employee

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2.1K Messages

1 year ago

It was a pleasure, @user_34se0o working with you in private and getting your feedback submitted. Please don't hesitate to reach back out if you have any further service or account concerns, we'll always be here for you.-Richard

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user_34se0o

18 Messages

Thank you. Is there away to check to see if there was some type of an update or upgrade to certain series like baseball that has several games and now allows it to record all games in multiple channels? Like the recording option when I do, my recording is either that one single game that is on on a specific day on a certain time on a certain channel or if I arrow over to the name of the team the blurb on the bottom says "select a team to record related programs, including their games" , which is where then it picks up everything with that name it seems And it doesn't do that with a regular TV program (like Houswives of the OC). it lets  you record this episode or all episodes but doesn't pick up anything else related to that name of the show 

1 year ago

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