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tstack
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659 Messages

Wednesday, June 10th, 2026 11:15 AM

Music Choice Channels Issues

Sometimes I do listen to the Music Choice channels like Sounds of the Seasons. Latey all the Music Choice channels are breaking up and pixelating. Don't know how long this has been happening. My music choice channels are in the 400 range and 1500 range and both have issues. Just wondering if anyone else has this problem with Comcast of Garden State, NJ system. Thanks

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2 hours ago

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XfinityBenjaminM

Official Employee

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3K Messages

1 day ago

 

tstack Hi there! Thank you for reaching out. If you haven't already, we suggest using your X1 voice remote and saying "system refresh." This will trigger your X1 box to fully refresh, and we're hoping it resolves the issues you're having. If that still doesn't help, please let us know; there may be additional factors that are negatively impacting your viewing experience.

 

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