Visitor
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1 Message
Msnow and trutv
msnow and trutv no longer work after receiving xfinity service in my neighborhood. I have restarted the set top box and done a system refresh. Is this widespread?
Visitor
•
1 Message
msnow and trutv no longer work after receiving xfinity service in my neighborhood. I have restarted the set top box and done a system refresh. Is this widespread?
XfinityRichard
Official Employee
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3.2K Messages
13 hours ago
Hi there, @user_nrn4y5 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that you are currently not getting msnow and trutv. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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