Frequent Visitor
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5 Messages
Most all channels are missing from channel lineup
I have the 200+ and most of those channels are missing outside of home. Was working fine hours ago. Can't watch much when I'm away. What changed?
Frequent Visitor
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5 Messages
Kest
New Poster
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1 Message
4 years ago
This network is not included in your current Xfinity TV service.
To add it to your service, upgrade now.
I can't access AMC, Travel, History, or basically any other channel on Roku even though they're part of my package. The only channels showing up on my account under "My Channel Lineup" are the absolute basics that anyone can get with an HD antenna and the premium channels I pay for. Even Nickelodeon didn't come up under the lineup.
I can still watch all of these channels through my set top box at home.
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wepeterson
Frequent Visitor
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5 Messages
4 years ago
I'm still missing a bunch of channels as well. I can watch them live, but I cannot set a recording without getting a non-subscribed error. And, of course, the recordings I've set previous to the outage for these "non-subscribed channels" are getting cancelled as well.
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Ruthgaa
New Poster
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4 Messages
4 years ago
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anweidner
New Poster
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7 Messages
4 years ago
I have had the same issue since Friday night. Comcast technician informed me today that there are pockets of areas in the U.S. that are having the problem. No fix, yet.
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wepeterson
Frequent Visitor
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5 Messages
4 years ago
I think things are back to normal. I tried recording programs on ESPN and Hallmark and everything seems to be fine. I hope things stay this way. All my channels are back, on-line on a laptop, in the app on my phone, and well as with the guide on a set-top box.
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judynewman
New Poster
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3 Messages
4 years ago
Added xfinity 10+ to my subscription yesterday morning. 24 hours later, no channels appear in the app or on my PC (xfinity.com/stream). In the last 24 hours, have had 2 tickets opened. The first, someone was supposed to be in touch within 4 hours. No word. 2nd 'priority' ticket -was assigned and I was supposed to hear from someone within an hour, which has now passed.
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