wts1961's profile

Frequent Visitor

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15 Messages

Wed, Jun 16, 2021 12:25 AM

Mlb reminder

How do you shut off mlb reminder pop up, turned all notifications off, ,went into on demand ,sports and my favorite teams turned off notifications for every team on both boxes still get stupid reminders ,I don't have mlb package don't want it tried searching couldn't find anything else to try thank you

Responses

Official Employee

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78 Messages

2 m ago

Hello @wts1961, thank you for taking the time to reach out to us and the community for assistance. We understand how frustrating it can be to receive unwanted reminders, and we are here to help where we can! If you haven't already, please try the following steps to see if this helps: 

 

Using the On-Screen Guide, find and highlight a program that you had previously set a Reminder about, and press the INFO button on your remote control.

Highlight Reminder Options, and press the OK button.
Highlight Cancel Series Reminder, and press the OK button.
The Series Reminder Canceled confirmation message appears on-screen, and you're good to go.

 

We also have a helpful how-to page here: Using Program Reminders on Your X1 - Xfinity Support that will go through how to create, cancel, and manage your reminders through your X1 devices. 

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