Missing showtime episodes

@XfinityDena​ can you ask showtime why they're withholding from their customers then? Removing a whole series would make sense, but it's doubtful that they would offer most of a series except for a single episode here and there. That's like removing 15 minutes from the middle of a movie. It seems more like a mistake, either on showtime's part or Xfinity. I would appreciate it if you checked to make sure it wasn't an oversight.

We do not talk with networks and tell them what shows or series that they should keep or take down. These decisions are solely based on the networks decision.

@sbwinter2

As of December 14, 2023, Paramount shut down the SHOWTIME Anytime app. It’ll no longer be available to any customers on any platforms. If you subscribe to SHOWTIME and are billed through Xfinity, you can continue to watch SHOWTIME the following ways:

*X1 customers: Watch live and On Demand content on your X1 TV Box and in the Xfinity Stream app.
*Flex customers: Continue to access your SHOWTIME subscription on your Flex streaming TV Box and in the Xfinity Stream app. 
*All customers out of home: Watch SHOWTIME in the Xfinity Stream app.

SHOWTIME Anytime no longer available

@XfinityMartyR​ That is what you are saying now, but I was told, by an Xfinity rep, that we would be able to log into the P+ app with our Xfinity login and we would have access to all of our Showtime programming there (not sure about the P+ programming, but I don't care about that). It took her a while to find that answer, but that is what she found. So why isn't Xfinity listed as a TV provider yet. I am paying for Showtime and can't access all of the programming I pay for since the Stream app doesn't include everything the Showtime app did, or P+ app does now. I don't want to leave Xfinity, since I like having the live channels, so you need to make this right.

Hello, @user_to2z92! Thanks for reaching out about the Episode of "The Curse" on Showtime. I just checked on my X1 cable box and see that listed in there to watch on Showtime On Demand as well as the Paramount+ app. I was able to start it on On Demand. Did you say the name of the show to the voice remote or did you go into Showtime On Demand to try and find that? I used the voice remote with the name of the title when I searched.

@XfinityRay​ Why is episode 7 of The Curse only 7 minutes long? Where is the rest of the episode??

Howdy rehobothbeach,

Hope you are having a great day! It sounds like you might need to run a system refresh. That is super easy! Here is the process on this link here below. Side note, just seeing the name Rehoboth beach makes me think of salt water taffy from Dolles, 😀such a fixture of my childhood. 

https://www.xfinity.com/support/articles/x1-system-refresh

@cubswin09. Thank you for using the Community Forums to reach out. Missing that much of your program would certainly be a frustrating experience. Let's get to the bottom of this issue together. Do you come across the same issue using your TV box that you are seeing with the Stream app?