New Poster
•
3 Messages
Missing my south Fl news channels on new DVR
I switched to an X1 box from my DVR and lost South Florida local news that I was a custom to having. It is of no use to me to have Orlando news when I live on coastal South Florida. this is something that I need to have fixed. how do I proceed
XfinitySelena
Official Employee
•
851 Messages
3 months ago
Hello @psjverobeach! Thank you so much for reaching out to us here via Forums. I hope this finds you safe and well in Florida after recent events with Ian. I am sorry to see that you are not able to view your local news. I want to look into this for you. Can you please send us a DM to start?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0