Missing channels

I’m missing channels from my lineups and I can’t refresh my cable boxes it’s giving me an error code

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Responses

Andyross

Gold Problem Solver

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8K Messages

4 years ago

What is the error code? If you can't refresh and get error messages, it's likely you have a low signal or nterference problem.

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karenjones7102

Visitor

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3 Messages

4 years ago

It is the Xre 03059, and it had been doing that since this morning at 5

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karenjones7102

Visitor

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3 Messages

4 years ago

And it’s only with my cable box, the stream app is working fine some channels are showing the issues

1

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Good morning @karenjones7102 and thank you for reaching out to our Digital Care Team on our forums. We'd be happy to troubleshoot your cable box issues further. To get started, please send us a direct chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon located at the top right of this forums page.

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4 years ago

0

Channels and Programming

karenjones7102

Missing channels

Andyross

karenjones7102

karenjones7102

XfinityAlyssaA

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