Visitor
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2 Messages
Missing Channels suddenly
My subscription has been the same and had no renewal necessary or term limit. As of today, 6/6/2024, suddenty I cannot get MSNBC, CNN or anything really beyond basic 10 channels. But yesterday I had all. Still paying a hefty $145 per month for interent and cable TV! For that price, just 10 channels? Did Xfinity pull a fast one and just reduce things out of the blue...So confused-I am current on my payments monthly. Frustrated and frustrating!
ThatDonGuy
Problem Solver
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791 Messages
5 months ago
Log into the Xfinity website and see what it claims your current level of TV service is.
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XfinityRaf
Official Employee
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569 Messages
5 months ago
Good evening @GLRobin. Are you getting any error messages when you try any channel besides the basic ones?
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