mgmplus

I have Xfinity that comes with MGMPLUS. However about once a week MGMPLUS wants me to reactivate by going through "Update Provider". It's worked in the past but now when I get to the final step I keep getting a message saying "This page isn't working right now". How do I get MGMPlus back?

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XfinityRoberto

Official Employee

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1.6K Messages

14 hours ago

Hi there and welcome to Comcast! Thank you so much for taking your time in reaching out to us today regarding the troubles you are having with MGM+. You are in the right place and we are happy to assist you today. How are you trying to access MGM+?

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user_994f79

Visitor

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7 Messages

I access MGM Plus via ROKU TV and a ROKU box on my other set. It seems if I don't watch something on there for several days it pops up a message to go: MGMPlus.com/profile to update my provider. This is ridiculous but it usually works. This past time after picking Xfinity it gave me an error screen. I contacted MGM Plus support and am still waiting for their "solution". However, after three days of error I tried again last night and was able to reactivate and watch shows.

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13 hours ago

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XfinityRoberto

Official Employee

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1.6K Messages

It sounds like there is an issue with the app via Roku. I would recommend waiting for them and see if they push out an update on to the app on the Roku.

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13 hours ago

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