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1 Message

09/20/2026 10:10 PM

Menu won't load

I've  reset my xfinity box. Menu shows "this channel should be available shortly" but has not for over 15 mins.

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Official Employee

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2.4K Messages

9 hours ago

user_mb87tu thank you for using the Xfinity Community Forums page to reach out today. I understand that you have had an issue with getting a menu to load on your Xfinity video box. Can you share with me what troubleshooting steps you have already attempted?

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